Eliminate time consuming follow up and account servicing efforts.

Use WINSALES ACTION PLANS to systematically deliver the right information to the right people at the right time.

Find more WINSALES support information at

WINSALES Support Document - sup266

Version: 5.0
Revised: 1/5/05

Error 6501 clicking MERGE in Fulfillment Center

When attempting to MERGE in Fulfillment Center (any document) the error 6501 "undefined error msg @" is displayed.

The problem is the Fulfillment Center is attempting to send EMAIL and is having problems communicating with the email application. In Fulfillment Center click the OPTIONS menu and uncheck the option "EMAIL WHEN ABLE" and retry the merge. The merge should work at this point. The option to EMAIL WHEN ABLE defaults to on/off based on the USER SETTING for the user logged in. Look under OPTIONS + USER SETTINGS and the GENERAL tab and if the USEEMAIL is set to 0 change to 1 and SAVE if you do not want to email from WINSALES. If you do wish to use email with WINSALES review sup163.htm

Users running older versions of WINSALES may also encounter this error. If you are not running 5.0.92 of Fulfillment Center run wsupdate.exe. For more information on wsupdate.exe see: sup138.doc

Contact Silent Partner for more information.


WinSales Basic Selling System

      S       I       L       E       N       T          P      A       R       T       N       E       R      

©2002 WINSALES is a registered trademark of the Ascendium Group Inc. and
subject to the licensing agreement with Silent Partner Ltd. All rights reserved.

Share this with a friend.